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FAQ

Frequently Asked Questions About Cycling Trips

What do your trips include?

All self guided trips include hotel accommodation, luggage transfer, electronic documentation and a briefing by our representative upon your arrival in Slovenia. Generally bikes are not included, but may be rented at the beginning of the tour. Some tours have extras such as entrance fees at cultural sights already planned in the trip.

How do I find my way around?

Easily. During our welcome meeting you will be given access to electronic guidebook GUIBO which includes trip description and maps. The actual trails are also marked with our own signs. GPS data is separately also available for all tours.

How difficult are the trips?

How difficult the trips are is marked in trip introduction greybox.

In short – our bike trekking tours mainly cover a modest daily distance. This makes them “rideable” for the most average tourist. However, those more demanding cycling and walking fans who may want to ride / walk additional kilometers will not have a problem – travel documentation suggests possible extra detours and side trips.

What types of trips are there?

Round trips start and end at the same place, there is a pre-arranged parking space for your car, if necessary. “Daisy” trips have one starting point from where daily trips are taken. Chain trips start at A and end at B, if necessary, a return transfer to the starting point can be arranged.

Are single rooms available on all tours?

Yes, however there is a small supplement. There is no minimum requirement, we will be happy to welcome you as a solo traveler too.

Can we hire a bike or do we have to bring our own?

You can freely use your own bike on our tours. Should you wish to hire a bike, we can offer you a quality trekking bike of our own. It comes equipped with side bag (pannier), basic repair kit, bottle holder and lock. Weekly hire depends on the tour chosen. Helmets come for free with the bikes, but we suggest you bring a scarf / bandana to wear under the helmet. A wide range of bike types is available.

Can we use our own tandem bike, or our own pedals?

You can of course do all trips with your own tandem bike. Should you need to have it transported from the airport or elsewhere, you need to tell us in advance. Depending on the circumstances, we may have to charge you extra on such occasions. You can bring your own pedals but also a wrench to detach them at the end of chain trips.

Do you also have bikes for children?

Depending on the age of the children, you can choose between a bike trailer (for very small children), “slipstream bike” that may be attached to the parent’s bike or different size children’s bikes. More information can be found here.

Do you offer rental bikes insurance?

No, our rental bikes are not insured. We highly recommend arranging your own travel insurance before your trip, ideally one that includes coverage for bike theft. While we and our partner hotels take every precaution to ensure the security of our bikes, it’s important to be aware that, although Slovenia is generally safe, bike theft can occasionally occur—particularly in Ljubljana.

What if there's minor damage to the bikes?

We cover normal wear and tear up to a cost of 10 €.

What if my bike breaks down?

We have a network of partner repair shops throughout Slovenia where you can seek assistance. We provide service vouchers that cover costs if the issue is due to a fault on our part. Otherwise, you’ll be responsible for the repair expenses.

How about medical insurance?

Medical insurance should be arranged in your country before departure.

Are support vehicles available and how is luggage transported?

There are no support vehicles on self guided (independent) tours available. However, all clients are given emergency telephone numbers for our office, should the need occur. We are reachable from 8 am to 7 pm every day. In case of emergencies we are also reachable outside these hours.

As tours are conceived as self-guided trips, your luggage is transported via pre-arranged transportation with your hotel. You leave your baggage at the reception of the hotel, it will be delivered to the next hotel by 5PM (17:00) the same day.

Can I ride to next destination with luggage transfer?

Due to several (legal) reasons, this is not possible. Trip documentation includes information about public transport and we can always arrange a taxi transfer for you.

What else should we bring?

Your travel documentation includes a suggested packing list. Final decision is yours. It is easier to travel with as few bags as possible. If you are on a longer trip, your extra bags / bike suitcases etc can be stored in our office.

Which meals are included?

Usually our trips are based on bed & breakfast accommodation. This includes breakfast only. Trip documentation includes suggestions for lunches and dinners, this based on our experience and suggestions of our customers, mostly in a typical restaurant close to your accommodation.

You can expect Central European cuisine, with local specialities. In case of special need (diets) let us know in advance.

How will I get to the starting point of the tour?

Slovenia is easily reachable by plane, train or international bus. Participants from outside Europe may need to “connect” in one of the major Central European cities. We are happy to give you information on connecting flights or direct railway connections to Slovenia. Please also check this page.

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